Internal & External Communications Manager

Location: Leeds, West Yorkshire (Hybrid)

What You’ll Be Doing

Internal Communications

• Develop and lead an internal communications strategy aligned with organisational goals and values.
• Create engaging content for intranet, newsletters, leadership updates, digital signage and internal events.
• Deliver impactful campaigns supporting culture, values, DE&I, engagement and change programmes.
• Manage communications around organisational change with clarity, consistency and sensitivity.
• Take ownership to drive, build and deliver all communication requirements during acquisitions and integration.
• Develop & own a solid internal employee ‘hub’ for our global population.

External Communications

• Build and execute a proactive external comms strategy showcasing Rosemont’s impact and leadership.
• Manage media relationships, journalist engagement and external PR agencies.
• Oversee social media strategy, content planning, creation and reporting.
• Ensure consistent brand voice and alignment across all external channels.
• Support crisis communications planning and response.
• Support cross group project to upgrade and enhance our external global website & capability.

 

Content & Brand

• Maintain the quality, tone and consistency of all messaging.
• Develop storytelling approaches that humanise the brand and highlight colleague impact.
• Create multimedia content including video scripts, blogs, graphics briefs and presentations.

 

Analysis & Reporting

• Track communication performance metrics across internal and external channels.
• Provide clear reporting and recommendations to senior leadership.

 

What We’re Looking For

Experience

• Proven background in corporate communications or corporate affairs.
• Experience in media relations, social media management and PR campaigns.
• Strong track record in communications within organisational change environments.
• Demonstrable copywriting and content creation expertise.

 

Skills

• Outstanding written and verbal communication skills.
• Calm under pressure, able to manage crises and respond quickly.
• Brand‑aware with an understanding of how communications shape perception.

 

Desirable

• Knowledge of engagement or culture frameworks.
• Experience with website relaunch or refresh projects.
• Experience in regulated and/or global organisations.

 

Qualifications

• Degree (or equivalent experience) in Communications, PR, Journalism, Marketing or related field.
• ABPI Code trained or familiar with it, ideally with pharmaceutical communications experience.
• CIPR/PRCA accreditation (desirable but not essential).

 

Benefits

At Rosemont, we believe great benefits go beyond salary. That’s why our offering is shaped by what our people truly value:

🏆 Annual Bonus – Recognising your contribution to Rosemont
🏥 Healthcare Cash Plan or Private Medical Cover – Personal cover to support your health and wellbeing
💰 up to 6% Company Pension Contribution – Helping you plan for the future
🌴 26 Days Annual Leave + Bank Holidays
📅 Flexible Working – Including hybrid and flexible working hours available
🚗 Free On-Site Parking – Convenient access to our Leeds facility
🎉 Rosemont Rewards Platform – Discounts, free perks, and wellbeing tools for all employees

We are committed to fostering an environment of enablement where our people can grow, develop their talents, and pursue meaningful career paths. By placing patients and customers at the heart of everything we do, we drive high performance through accountability, consistency, and a strong governance structure. We champion inclusion, community, and a rewarding employee experience – creating a culture that supports development, celebrates achievement, and empowers individuals to thrive.

Diversity & Inclusion is integral to our culture and reflecting the patients we serve. At Rosemont, we believe equal opportunity for all is fundamental to our company’s values and all our applicants can expect fairness and transparency in our recruitment process.

If you’re excited by the opportunity to shape a communication strategy that genuinely makes an impact — internally, externally, and for patients worldwide — we’d love to receive your application!